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GDPR

Reporting a Data Breach

A data breach can be described as: 

  • Any confirmed or suspected event in relation to the security of customer data; 

  • Violation of explicit or implied data security policy; 

  • Attempts either failed or successful, to gain unauthorised access to customer data; 

  • Unauthorised access to any customer data; 

  • Changes to any customer data without the knowledge, instruction or consent of the customer. 

Hands stealing private files

LGfL has a legal obligation to ensure that customer data stored on its systems has both technical and non-technical controls in place to protect the integrity of it and in the event of a data breach, to have processes in place to quickly identify and remediate the breach. 

 

Should you become aware of any data security breaches, please report them to dataprotectionenquiries@lgfl.net and we will assist you in understanding and assessing the breach and the next steps to take. 

 

On becoming aware of a breach, the LGfL will attempt to contain it and assess the potential adverse consequences for individuals, based on how serious or substantial these are, and how likely they are to happen.

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