LGfL Schools can request Adobe support through their Admin Console: 24 x 7 x 365 unlimited technical support is available through phone, chat or email. Adobe support resolves technical issues and also usage related topics.
Through the Admin Console, schools can also request Expert Sessions, that are 30-minute learning sessions with Adobe Experts covering over 100 topics including new features, best practices, advice for complex tasks, workflows, and more. Expert Sessions are scheduled by appointment for the administrators. Schools can also reach out to email@example.com for any requests they may have.